Policies

Reservation Policies and Rules

*Reservation policies and rules effective January 3, 2019. Reservation policies and rules are subject to change without notice.

Making a Reservation

Individual reservations can be made 365 days in advance of reservation arrival date. Summer (May 15 to October 14) maximum consecutive stay, 91 days (13 weeks). Winter (October 15 to May 14) maximum consecutive stay, three (3) calendar months or longer with Harbor Manager approval. Must be required to vacate the premises 30 days prior to returning.

Group Reservations: Group reservations require 15 or more RV sites rented with a three-day minimum stay October 15 through June 16 only; 25% payment of total stay or 1st night deposit on each site, whichever is greater due at time of booking; cancellation fee one year prior to arrival date forfeits 50% of reservation payment, cancellation within 12 months of arrival results in total forfeiture of reservation payment. For more information on group reservation call (541) 271-0287.

Reservations can only be made by calling (541) 271-0287.

In order to hold your reservation:

a) 1 to 6 days, requires a deposit equal to first night’s payment;

b) 7 to 30 days, requires a $100 deposit, Supersite $200 deposit;

c)31 to 60 days, requires a $200 deposit, Supersite $400 deposit;

d) 61 to 91 days, requires a $300 deposit, Supersite $600 deposit;

c) more than 30 days requires a $200 deposit for each 30-day period not to exceed total of ninety-one days [last period of 31 days], Supersite $400 deposit for each 30-day period not to exceed total of ninety-one days [last period of 31 days].

Your credit card will be charged at the time of booking. If you reserve more than one site or make more than one reservation, you are required to pay for each of the reservations individually as stated above. We cannot hold a site for you or another party unless you accept the charge for it. Maximum of 3 reservations per household at one time.

Confirming your Reservation

You will receive a confirmation number at the time you make your reservation. A written confirmation will be sent to you for each reservation made. Please open it immediately and check that all the information is correct and let us know if it is not.

Canceling or Changing Your Reservation

No refunds will be made. Call (541) 271-0287 to cancel or change your reservation. You must give your confirmation number and dates of your reservation. In order for your cancellation or change to be valid, you must receive an acknowledgment from us.

Guests are restricted to no more than two (2) changes to original reservation (+/- 28 days in aggregate), no exceptions. After two changes, guests who wish to alter their reservation must make a new reservation and deposit. The original reservation will be cancelled and a rain check will be issued less the cancellation fee. A rain check cannot be used for a deposit. One (1) free reservation change allowed per customer, per site to an original reservation, limit of 14 days +/- [Change: adding or subtracting to original reservation arrival date and/or last night]. Second change to current reservation, limit of 14 days +/-, requires a $25 non-refundable processing fee per customer, per site, per reservation stay of 1-30 days for all sites except Supersites ($50); $50 non-refundable processing fee per customer, per site, per reservation stay of 31-60 days for all sites except Supersites ($100); $75 non-refundable processing fee per customer, per site, per reservation stay of 61-91 days for all sites except Supersites ($150). Any change to reservation cannot be made more than 365 days of arrival date.

A non-refundable fee will be deducted from the reservation deposit for cancellation 7 days in advance of arrival:

$20 per reservation stay of 6 days or less for all sites except Supersites ($40 non-refundable fee);

$40 per reservation stay of 7-30 days for all sites except Supersites ($80 non-refundable fee);

$60 per reservation stay of 31-60 days for all sites except Supersites ($120 non-refundable fee);

$80 per reservation stay of 61-91 days for all sites escept Supersites ($160 non-refundable fee);

less than 7 days cancellation notice in advance of arrival:

per reservation stay of 6 days or less will forfeit the first night’s payment or whole deposit

$50 per reservation stay of 7-30 days for all sites except Supersites ($100 non-refundable fee);

$100 per reservation stay of 31-60 days for all sites except Supersites ($200 non-refundable fee);

$150 per reservation stay of 61-91 days for all sites except Supersites ($300 non-refundable fee);

Rain Check Policy

Rain checks are issued from the first day of the original cancelled reservation date; valid for two (2) years from this date. Rain checks cannot be used for the required deposit and only redeemable when presented at check-in. Rain checks are transferable to anyone, recipient must present rain check and is subject to validation via original owner. No refund or rain check will be issued for early departure; site may be re-rented after early departure.

Late Arrivals

If you arrive before 1 p.m. on the day following your scheduled arrival date and have not changed your reservation at least 7 days in advance of arrival, your reservation for the remaining days will be honored but you will forfeit the previous night’s payment.

If you arrive after 1 p.m. on the day following your scheduled arrival date and have not changed your arrival date at least 7 days in advance of arrival, we will attempt to accommodate you, but the first night’s payment will be forfeited.

No Shows

If you do not arrive on the arrival date of your reservation and have not changed your reservation at least 7days in advance of arrival, the site will be held for you until check-in time (1 p.m.) on the following day and then canceled, and payment will be forfeited.

Check-In and Payment

If you have a gift certificate or rain check, you must bring it with you and present it at check-in. You must check-in at the office if you arrive during office hours. Each camp site must be registered in the name of the occupant. Payment for reservations of up to 35 days in length is due in full at check-in. We cannot hold sites for days not paid for. Customers with extended reservations must check in and pay every 35 days.

Arrivals after office hours but before 9 p.m. should check in with the camp host. After 9 p.m., proceed to your campsite and check-in at the office by 11:00am the following day. We accept payment in the form of cash, check, Visa or MasterCard. If you have a reservation for one night only, you have already paid, so you may display your confirmation slip in the window.

Arriving Without Reservations

If you arrive without a reservation, we will attempt to accommodate you. If you arrive after office hours but before 9 p.m., please see the camp host. If you arrive after 9 p.m. and the signs show that we have a vacancy, select a site without a RESERVED sign. If your stay is for one night, you may pay by envelope in a fee box. Take an envelope from the box, fill it out, enclose cash or check for the amount shown on the after-hours board located at the office, deposit it in the box and display the stub in your RV where the camp host can see it. If you plan to stay more than one night, please wait until the office opens the next day to pay as you may be required to move to another site.

Check-In and Check-Out Times

Our check-out time is 11 a.m. Check-in time is 1 p.m. If you arrive before check-in time and your site is available, you may be required to pay for the previous night.

Early Departure

We do not give refunds or rain checks for early departures. If you must leave before your scheduled departure date because of an unforeseen family emergency, a rain check may be issued.Emergencies are handled on case by case bases and must be approved by the resort manager.

Extra Vehicles, Boats, Trailers

An extra vehicle is anything other than a tow car, a vehicle pulling a camping trailer, 5th wheel, or a truck and camper. This applies for boats, boat trailers, ATV trailers and extra vehicles. You must register and pay an additional charge of $7.00 per day and park in designated areas only. You may park the additional vehicle in your camp site if it can fit completely on the paved area within your campsite; however, the additional charges will apply. We also have an unsecured overflow parking area located beyond the Resort at $2.00 per day.

The rate for your campsite includes one camping unit and a tow vehicle; two camping units and two tow vehicles are allowed in each of the two Super Sites. If you request to share your campsite with another camping unit, and it can fit completely on the paved area of your campsite, an additional charge will be made in the amount of the next lower campsite rate.

*Current reservation rules subject to change without notice

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