Policies
Reservation Policies and Rules
*Reservation policies and rules effective May 14, 2024. Reservation policies and rules are subject to change without notice.
Making an RV Reservation
- Individual reservations can be made 180 days in advance of the reservation arrival date (arrival dates from May 15 – October 14) by calling the office or reserving online.
- Individual reservations can be made 12 months in advance of the reservation arrival date (arrival dates from October 15 – May 14) by calling the reservation office only.
- Summer (May 15 to October 14) maximum consecutive stay is 30 days. You must vacate the premises for (2) two days before returning to the resort.
- Winter (October 15 to May 14) maximum consecutive stay is 91 days or longer with Harbor manager approval. You must vacate the premises for (30) thirty days before returning to the resort.
Check-In and Payment
- If you have a gift certificate you must bring it with you and present it at check-in.
- You must check-in at the office if you arrive during office hours.
- Payment for reservations of up to 30 days (or one month) in length is due in full at check-in.
- We cannot hold sites for days not paid for.
- Customers with extended reservations must check-in and pay every 30 days.
- Arrivals after office hours but before 9 p.m. should check in with the camp host. After 9 p.m., proceed to your campsite and check-in at the office by 11:00am the following day.
- We accept payment in the form of cash, check, Visa, Discover, American Express or MasterCard.
RV Group Reservations
- You must call the office to reserve a group (541-271-0287).
- Group reservations are only honored in winter months (October 15 – May 14).
- Discounts may apply to groups. Call the office for more information.
Payment Policy
- For reservations up to 30 days, 100% of the total reservation fee must be paid upfront at the time of booking.
- For reservations 31 days or longer (October 15-May14), a deposit equal to 30 days is required at the time of booking.
Cancellation/Refund Policy (RV Sites)
- You must call the office to cancel a reservation (541) 271-0287.
- Cancelations 30 Days before arrival:
- 1-91 Days Booked: $20 penalty + $10 reservation fee
- Cancelations 7-29 Days before arrival:
- 1-30 Days Booked: 1 Night + $10 reservation fee
- 31-91 Days Booked: 2 Nights + $10 reservation fee
- Cancelations less than 7 Days before arrival:
- 1-6 Days Booked: 1 Night + $50 + $10 reservation fee
- 7-30 Days Booked: 25% of Deposit + $10 reservation fee
- 31-91 Days Booked: 50% of Deposit + $10 reservation fee
Cancellation/Refund Policy (Cabins)
- You must call the office to cancel a reservation (541) 271-0287.
- Maximum stay in the cabins is 14 consecutive days.
- You must vacate the premises at least two days before rebooking the cabins.
- Minimum stay of 2 nights in the summer season.
- No minimum stay in the winter season.
- Cancellations 7 Days before arrival:
- 1-6 Days Booked: $40 + $10 reservation fee
- 7-14 Days Booked: $75 + $10 reservation fee
- Cancellations less than 7 Days before arrival:
- 1-6 Days Booked: 1 Night + $10 reservation fee
- 7-14 Days Booked: $150 + $10 reservation fee
Pet Policy/Deposit (Cabins)
- Pet owner must obey all pet rules outlined in the Resort’s ‘Rules’.
- Guest of the cabin is responsible for informing the Resort if a pet will be present in a cabin.
- There is a maximum of two pets per cabin.
- A deposit of $20 per day and per pet is required.
Reservation Change Policy
- You must call the office to make a change to your reservation (541) 271-0287.
- Three (3) reservation changes are permitted before the reservation is canceled.
- The first reservation change is free.
- The second and third reservation change is $25 per change.
- If a reservation change is made within 7 days of arrival, you will be charged the first night’s rate per change.
- Reservations can be adjusted a maximum of 180 days.
Late Arrivals
- If you arrive before 1 p.m. on the day following your scheduled arrival date and have not changed your reservation at least 7 days in advance of arrival, your reservation for the remaining days will be honored but you will forfeit the previous night’s payment.
- If you arrive after 1 p.m. on the day following your scheduled arrival date and have not changed your arrival date at least 7 days in advance of arrival, we will attempt to accommodate you, but the first night’s payment will be forfeited.
Arriving Without Reservations
- If you arrive without a reservation, we will attempt to accommodate you.
- If you arrive after office hours but before 9 p.m., please see the camp host.
- If you arrive after 9 p.m. and the signs show that we have a vacancy, select a site without a RESERVED cone.
- If your stay is for one night, you may pay by envelope in a fee box. Take an envelope from the box, fill it out, enclose cash or check for the amount shown on the after-hours board located at the office, deposit it in the box and display the stub in your RV where the camp host can see it.
- If you plan to stay more than one night, please wait until the office opens the next day to pay as you may be required to move to another site.
Check-In and Check-Out Times
- Check-out time is 11 a.m.
- Check-in time is 1 p.m.
- If you arrive before check-in time and your site is available, you may be required to pay for the previous night.
- We cannot accommodate late checkouts. If you cannot depart at 11:00 am you may book an additional night if the site is available. Please notify the reservation office before 11:00 am.
No-Show Policy
- Failure to arrive on the scheduled arrival date without prior notification will result in the cancellation of the entire reservation, with no refund issued.
Early Departure
- Guests who depart before their scheduled departure date will not be eligible for a refund of the unused portion of their reservation.
- In cases of extenuating circumstances, such as documented emergencies or natural disasters, we may consider exceptions to this policy on a case-by-case basis.
Extra Vehicles, Boats, Trailers
- Additional vehicle fees apply during Summer Season (May 15-October 14).
- An extra vehicle is anything other than a tow car, a vehicle pulling a camping trailer, 5th wheel, or a truck and camper. This applies to boats, boat trailers, ATVs, ATV trailers and extra vehicles.
- You must register and pay an additional charge of $7.00 per day and park in designated areas only.
- You may park the additional vehicle in your campsite if it can fit completely on the paved area within your campsite.
- We also have an unsecured overflow parking area located beyond the Resort at $2.00 per day.
- The rate for your campsite includes one camping unit and a tow vehicle; two camping units and two tow vehicles are allowed in each of the four Super Sites.
- If you request to share your campsite with another camping unit, and it can fit completely on the paved area of your campsite, an additional charge will be made in the amount of the next lower campsite rate.
Terms & Conditions
Oregon Law (ORS 105.682, et seq.) provides the owner of the land is not liable in contract or tort for injury, death, or property damage that arises out of the use of the land for recreational purposes (known as “recreational use immunity”). This fee is only for use of the guest’s assigned campsite only. This fee does not apply to other uses of the park outside the guests’ assigned campsite area. Douglas County, Winchester Bay RV Resort, and Salmon Harbor are not liable for any injury, death, or property damage arising out of such uses of the property outside of the assigned campsite.
By accepting camping privileges at Winchester Bay RV Resort, you release Winchester Bay RV Resort, Salmon Harbor, and their employees from all liability for personal, family, or guest injury, death, or property damage. This encompasses any claims related to your use of our facilities. Additionally, you agree to indemnify Winchester Bay RV Resort, Salmon Harbor, Douglas County, and their staff from all related claims.
Rules, policies and rates are subject to change without notice.